0coin's Privacy Policy
0coin is committed to protecting your personal information and privacy — learn how we store and safeguard your data.
Introduction & Scope
This Privacy Policy ("Policy") describes in detail how the 0coin platform ("Platform", "we", "our") collects, uses, stores, and protects the personal information of its users ("you", "your"). By using 0coin's website, mobile interface, or any related services, you are considered to have accepted the terms of this Policy. If you have any questions before reading this Policy, please contact our support team.
Who does this Policy apply to?
This Policy applies to anyone who creates an account on the 0coin platform, logs in, plays games, makes financial transactions, or uses any other service. It applies only to users accessing from Bangladesh.
Right to Modify the Policy
0coin reserves the right to update or change this Privacy Policy at any time. A notice will be displayed on the platform for any significant changes. If you continue using the service after changes are made, you will be considered to have accepted the revised Policy.
What Information We Collect
0coin collects only the information that is necessary to provide services, ensure security, and improve the user experience. Below we describe the various categories of information we collect.
Identity Information
- Full name
- Date of birth
- National ID number (if applicable)
- Email address
- Mobile number
- Username and password (in encrypted form)
Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Required information related to bank accounts
- Transaction history and amounts
- Deposit and withdrawal records
Full card or bank account numbers are never stored.
Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Activity logs on the platform
- Cookie and session data
- Referral URL
Use of Collected Information
0coin uses the information it collects for specific and legitimate purposes. Each purpose is clearly stated below.
Cookies & Tracking Technologies
What are cookies and why are they used?
Cookies are small text files stored in your browser. The 0coin platform uses cookies for the following purposes:
- Maintaining login sessions
- Saving language and preferences
- Improving platform functionality
- Analyzing user behavior (in anonymous form)
Cookie Control
You can accept or reject cookies by changing your browser settings. However, disabling cookies may limit some important features of the platform. Session cookies are deleted when the browser is closed; persistent cookies remain for a set period to remember your preferences.
Information Sharing with Third Parties
0coin never sells or rents your personal information. However, to maintain service quality, information may be shared with third parties in the following limited circumstances.
Authorized Service Providers
Information is shared — only what is necessary for them to carry out their functions — with partners engaged for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer service providers), technical infrastructure management, and fraud detection services. These partners are bound by strict confidentiality agreements.
Legal Obligations
Information may be provided to relevant authorities in response to a court order, government directive, or legal obligation. In such cases, 0coin provides only the information legally required and makes every effort to notify the user as much as possible.
Information Not Shared with Third Parties
Your personal information is never sold or transferred to marketing agencies, advertisers, or any other entity. Information is not provided to any third party unrelated to you.
Data Security Measures
0coin uses industry-standard technology and processes to protect your information. Security is our top priority.
SSL Encryption
All data transmissions are secured through SSL/TLS encryption.
Firewall Protection
Advanced firewalls and intrusion-prevention systems are active at all times.
Password Hashing
Passwords are never stored in plain text — strong hashing algorithms are used.
Access Control
Only authorized staff receive limited access to necessary information.
Data Retention Period
Information for Active Accounts
Your personal and financial information will be retained for as long as your account remains active. This information is essential for providing the service.
Information After Account Closure
After an account is closed, necessary information may be retained for a set period for the purposes of legal compliance, dispute resolution, and fraud prevention. This period is determined in accordance with applicable law.
Logs and Technical Information
Server logs and anonymous analytics data are generally retained for a short period and are automatically deleted. Personal identity cannot be determined from this information.
User Rights
As a user of 0coin, you have the following rights over your own information.
Right to Access Information
You may contact us at any time to request access to the information collected about you. We will provide this information after appropriate identity verification.
Right to Correct Information
If any of your stored information is incorrect, you may request a correction. Ensuring accurate information is important for secure service.
Right to Delete Information
In certain circumstances you may request deletion of your information. However, this request may not be fully honored if there are legal obligations or ongoing disputes.
Right to Object to Processing
You may object at any time to marketing communications and request that such communications be stopped. This request will be actioned within a reasonable time.
Protection of Minors
Prohibition for persons under 21
The 0coin platform is intended only for persons aged 21 and above. We do not knowingly collect any information from minors. If we become aware that information has been collected from a person under 21, that information will be deleted immediately and the associated account will be closed. If you believe that a minor you know has registered on this platform, please contact us.
Policy Changes & Contact
Policy Change Process
0coin periodically reviews this Privacy Policy and updates it as needed. For any significant changes:
- A clear notice will be displayed on the platform
- Registered email addresses may be notified
- The date of the change will be noted on this page
- Continuing to use the service after changes are made will be considered acceptance of the new policy
Contact Us
Our support team is available 24/7 for any questions, concerns, or requests regarding this Privacy Policy.
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